The Resource De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll

De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll

Label
De-escalate : how to calm an angry person in 90 seconds or less
Title
De-escalate
Title remainder
how to calm an angry person in 90 seconds or less
Statement of responsibility
Douglas E. Noll
Creator
Author
Subject
Language
eng
Summary
"We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future"--
Assigning source
Provided by publisher
Cataloging source
DLC
Dewey number
303.6/9
Illustrations
illustrations
Index
no index present
LC call number
BF723.A4
LC item number
N65 2017
Literary form
non fiction
Nature of contents
bibliography
De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll
Label
De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll
Publication
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Bibliography note
Includes bibliographical references
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier.
Content category
text
Content type code
txt
Content type MARC source
rdacontent.
Contents
  • The power of self-awareness
  • A master skill for teachers
  • How to be civil in an uncivil society
  • Afterword
  • Foreword / by Brit Elders
  • Introduction
  • The secret revealed
  • Affect labeling in action
  • After restoring the clam, then what? Minimum coercion, maximum listening
  • The art of core messaging
  • Peacemaking in relationships
  • Be an affect label leader
Control code
ocn978380219
http://library.link/vocab/cover_art
https://secure.syndetics.com/index.aspx?type=xw12&client=780-496-1833&isbn=9781582706559&upc=&oclc=%28OCoLC%29978380219/LC.JPG
Dimensions
22 cm.
http://library.link/vocab/discovery_link
{'ALL_BRANCHES': 'https://tccl.bibliocommons.com/item/show/3717432063'}
Edition
First Atria Paperback/Beyond Words paperback edition.
Extent
xxvii, 228 pages
Isbn
9781582706559
Lccn
2017015967
Media category
unmediated
Media MARC source
rdamedia.
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)978380219

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